Responsibilities of Human Resources in a Community Health Center: Recruiting Ethically Diverse Employees

Abstract

It is important for a community health center to provide quality services to underserved populations such as the low income, uninsured, non-English speakers, and families living at the federal poverty level. Recruiting healthcare employees who are from similar backgrounds and speak the same language as their patients improves quality of care. The goal for this senior-level internship was to market different healthcare positions at a local community health center and attract potential candidates from different ethnic backgrounds. In the recruitment process, data was collected on health center employees and surrounding community demographics which led to the creation of flyers in both English and Spanish. The flyer was distributed to local Hispanic and black churches as well as targeted geographical areas where different ethnic populations exist.