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dc.contributor.authorAbdalla, Tamam
dc.creatorAbdalla, Tamam
dc.date2021-11-24T14:05:39.000
dc.date.accessioned2021-11-29T11:35:56Z
dc.date.available2021-11-29T11:35:56Z
dc.date.issued2021-08-23
dc.date.submitted2021-08-18T11:36:03-07:00
dc.identifierhsppd/2021/summerfall/1
dc.identifier.urihttp://hdl.handle.net/20.500.13013/936
dc.description.abstractQuality Assurance is a key factor in the maintenance of a desired level of quality service or product. This project involves collecting data from stakeholders and analyzing the results to determine the level of satisfaction. Satisfaction Surveys are used to retain the data.This study consists of gathering the data through online-Survey Monkey, physical surveys and collected data from stakeholders. The data is then entered onto graphs to compare results and possible outcomes from 2018-2020. Surveys are offered in different languages and assistance is also offered for the disabled. In order to increase survey responses, I suggested that Bridgewell provides a complimentary gift to those individuals that complete the surveys to help increase the number of respondents. The significance of this study was to create more feedback in order to ensure the highest number of client satisfaction rates.
dc.subjectHealthcare Studies
dc.titleQuality Assurance: Increasing Responses for Satisfaction Surveys
dc.typeevent
dc.legacy.pubstatuspublished
dc.legacy.thumbnailhttps://digitalcommons.salemstate.edu/hsppd_images/1046/thumbnail.jpg
dc.contributor.sponsorBatten, Julie
dc.date.displayAugust 23, 2021en_US
dc.legacy.pubtitleHealthcare Studies Pre-Professional Day
dc.legacy.identifierhttps://digitalcommons.salemstate.edu/cgi/viewcontent.cgi?article=1036&context=hsppd&unstamped=1
dc.legacy.identifieritemhttps://digitalcommons.salemstate.edu/hsppd/2021/summerfall/1
dc.subject.keywordBridgewell
dc.subject.keywordpatient satisfaction
dc.subject.keywordquality assurance
dc.subject.keywordsurvey


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