Improving Senior Care Faclilities: New Policies For Delivery System And Inventory

Abstract

COVID19 has triggered different issues within long term care facilities such as the delivery system of clothing and personal belongings. These items that residents are waiting on may be the only thing that provides them with comfort, as well as a sense of familiarity during this unprecedented time. Normally, items could be delivered as soon as they were dropped off, but due to the pandemic, new regulations require a 24-quarantine period. This leaves residents waiting longer periods of time for their items. This undergraduate internship demonstrates steps taken to develop new policies and procedures for the speedy delivery of personal items to residents. Research required informal interviews with facility personnel to determine appropriate, facility-wide sanctions.