Show simple item record

dc.contributor.authorKraatz, Hunter
dc.creatorKraatz, Hunter
dc.date2021-11-24T14:05:39.000
dc.date.accessioned2021-11-29T11:35:52Z
dc.date.available2021-11-29T11:35:52Z
dc.date.issued2021-05-03
dc.date.submitted2021-04-28T07:24:03-07:00
dc.identifierhsppd/2021/spring/10
dc.identifier.urihttp://hdl.handle.net/20.500.13013/920
dc.description.abstractAnalyzing outcomes reports is a key component to assess quality of care in healthcare. Examining satisfaction of services is one of the main roles of the quality assurance department in the healthcare field. Satisfaction surveys are a main identifier of the overall big picture of quality of care and provide insight on how the company is preforming, and areas in which it can improve. Feedback from anonymous satisfaction surveys allows health system administrators to identify and respond to patterns of performance and further help the organization as a whole improve its quality of care. Such analysis allows a conclusion of where the organization stands in its care. This project conducted at Bridgewell of MA gathered, graphed, and analyzed satisfaction data of Bridgewell’s services through the quality assurance perspective. Such services were broken down by affiliation, and data was collected for persons receiving services, family guardians, as well as external stakeholders.
dc.subjectHealthcare Studies
dc.titleQuality Assurance: Satisfaction Analysis Of Bridegwell's Services Through Data Extraction
dc.typeevent
dc.legacy.pubstatuspublished
dc.legacy.thumbnailhttps://digitalcommons.salemstate.edu/hsppd_images/1038/thumbnail.jpg
dc.contributor.sponsorEveritt, Amy
dc.legacy.pubtitleHealthcare Studies Pre-Professional Day
dc.legacy.identifierhttps://digitalcommons.salemstate.edu/cgi/viewcontent.cgi?article=1028&context=hsppd&unstamped=1
dc.legacy.identifieritemhttps://digitalcommons.salemstate.edu/hsppd/2021/spring/10
dc.subject.keywordoutcome reports
dc.subject.keywordpatient satisfaction
dc.subject.keywordquality assurance
dc.subject.keywordsurvey data


Files in this item

Thumbnail
Name:
kraatzhunter_LATE_3923799_9484 ...
Size:
354.1Kb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record