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    Pre-Procedure Benefits Of Interacting With Patients

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    Title
    Pre-Procedure Benefits Of Interacting With Patients
    Author
    Bixby, Christine
    Date
    December 2020
    Subject
    Healthcare
    Ophthalmology
    Minimally Invasive
    Keratoconus
    Research
    Antibiotics
    
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/20.500.13013/918
    Abstract
    This project was conducted to find out the impact of communication with patients before surgery. I was receiving multiple phone calls from patients because they had questions about their surgeries and how to follow pre/post-operative instructions. I began by making a list of frequently asked questions by patients. Also, brainstorming different solutions for them to ensure they fully understood what was needed of them to make for a successful recovery after eye surgery. After making some changes it was revealed that these patients were able to have all their questions answered concerning surgery and they were less likely to call the office with questions about pre-operative and post-operative care. Overall, I concluded that the impact of communicating with the patients before their surgery was highly effective.
    Sponsor
    Everitt, Amy
    Collections
    Summer & Fall
    Summer & Fall

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