Show simple item record

dc.contributor.authorRomero, Sanlly
dc.creatorRomero, Sanlly
dc.date2021-11-24T14:05:39.000
dc.date.accessioned2021-11-29T11:35:48Z
dc.date.available2021-11-29T11:35:48Z
dc.date.issued2020-12-01
dc.date.submitted2020-12-09T05:46:00-08:00
dc.identifierhsppd/2020/fall/14
dc.identifier.urihttp://hdl.handle.net/20.500.13013/906
dc.description.abstractPrior to COVID-19, North Shore Medical Center (NSMC) implemented the Greeter Program at Salem Hospital to welcome and assist patients and visitors. Due to the COVID-19 pandemic, NSMC had to enhance their Greeter Program and implement new safety protocols. Greeters improved the patient and visitor experience by ensuring that everyone was screened, masked, and practiced proper handwashing. The purpose of my internship was to work with the marketing team to assist in the improvements to the Greeter Program. The poster shows some of the developments that were made to the program. It also shows data collected to determine whether the greeter station was more efficient when located inside or outside the hospital.
dc.subjectHealthcare Studies
dc.titleThe Greeter Program: Enhancing The Patient And Visitor Experience During COVID-19
dc.typeevent
dc.legacy.pubstatuspublished
dc.legacy.thumbnailhttps://digitalcommons.salemstate.edu/hsppd_images/1012/thumbnail.jpg
dc.contributor.sponsorDeLeon, Patrice
dc.legacy.pubtitleHealthcare Studies Pre-Professional Day
dc.legacy.identifierhttps://digitalcommons.salemstate.edu/cgi/viewcontent.cgi?article=1012&context=hsppd&unstamped=1
dc.legacy.identifieritemhttps://digitalcommons.salemstate.edu/hsppd/2020/fall/14
dc.subject.keywordCOVID-19
dc.subject.keywordHospital Greeter Program
dc.subject.keywordPatient Satisfaction
dc.subject.keywordSafety


Files in this item

Thumbnail
Name:
SR_Internship_Poster_Draft_6_a ...
Size:
708.5Kb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record