Show simple item record

dc.contributor.advisorMirick, Rebeccaen_US
dc.contributor.authorMusema, Suzanne
dc.creatorMusema, Suzanneen_US
dc.date2021-11-24T14:05:39.000en_US
dc.date.accessioned2021-11-29T11:34:56Z
dc.date.available2021-11-29T11:34:56Z
dc.date.issued2021-05-01en_US
dc.date.submitted2021-09-03T08:00:03-07:00en_US
dc.identifierhonors_theses/345en_US
dc.identifier.urihttp://hdl.handle.net/20.500.13013/829en_US
dc.description.abstractThis study examined the accessibility of social service agencies in the city of Lynn, Massachusetts for clients with limited English proficiency (LEP). Social service agencies (N=27) participated in phone interviews and/or an online survey, exploring services offered by the agencies, the availability of translation services and if so, in what languages and procedures for providing translation services. Results showed that more than half of the agencies provided oral translation services to clients who prefer to engage in a language other than English by relying on bilingual staff members, and family and friends of the client to act as the interpreters. Many agencies only offered services in Spanish and English. The study's findings offered some important insight into the availability of services to the sizable portion of the city's residents who have LEP status, revealing the disparities that exist in access to language assistance.en_US
dc.titleAccessibility Of Social Service Agencies For Clients With Limited English Proficiencyen_US
dc.typeThesisen_US
dc.legacy.pubstatuspublisheden_US
dc.description.departmentSocial Worken_US
dc.type.degreeBachelor of Social Work (BSW)en_US
dc.legacy.pubtitleHonors Thesesen_US
dc.legacy.identifierhttps://digitalcommons.salemstate.edu/cgi/viewcontent.cgi?article=1345&context=honors_theses&unstamped=1en_US
dc.legacy.identifieritemhttps://digitalcommons.salemstate.edu/honors_theses/345en_US
dc.legacy.identifierfilehttps://digitalcommons.salemstate.edu/context/honors_theses/article/1345/type/native/viewcontenten_US
dc.subject.keywordaccess to servicesen_US
dc.subject.keywordcommunicationen_US
dc.subject.keywordlanguage assistanceen_US
dc.subject.keywordlimited English proficiencyen_US
dc.subject.keywordservice disparitiesen_US
dc.subject.keywordtranslation servicesen_US


Files in this item

Thumbnail
Name:
Musema__20Suzanne__20Honors_20 ...
Size:
52.94Kb
Format:
Microsoft Word 2007
Thumbnail
Name:
auto_convert.pdf
Size:
146.9Kb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record