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    Market Basket: The Study Of A Company's Conflict And Resolution

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    Title
    Market Basket: The Study Of A Company's Conflict And Resolution
    Author
    Connors, Devon
    Date
    2018-01-01
    Subject
    Market Basket
    labor dispute
    organizational conflict
    shareholder
    stakeholder
    
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/20.500.13013/683
    Abstract
    In 2014 thousands of Market Basket employees and customers stood together in what became known as one of the largest labor disputes of the decade. The purpose of this research is to understand why customers and employees stood behind Arthur T. Demoulas during the Market Basket labor dispute of 2014, and briefly explore the conflict that began that dispute. Using articles written during the time of the dispute and other secondary data collected about the company, this study examines the conflict that led to the events that transpired during 2014. Additionally, interviews conducted with both employees and customers will highlight the role stakeholders had in saving the company. Results indicate that conflict within the company began with the shareholders and that the resolution was made possible by the stakeholders.
    Advisor
    McArdle, John
    Department
    Management
    Degree
    Bachelor of Science in Business Administration (BSBA)
    Collections
    Management Honors Theses
    Honors Theses

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