Enhancing Accessibility: Empowering Marginalized Students To Utilize Academic Support Services

Abstract

This project focused on improving accessibility and encouraging marginalized students to engage with academic support services at Salem State University. Working alongside the Center for Accessible Academic Resources (CAAR), awareness events were held on both North and Central campuses, where students were invited to complete a brief survey about their knowledge and use of available resources. The survey responses revealed common barriers, such as limited awareness, cultural stigma, and concerns about judgment. These in-person interactions not only boosted the visibility of CAAR but also provided meaningful insight into student needs. The findings highlight the value of direct outreach and inclusive practices in making academic support more approachable and accessible for all students.