Salem Hospital Radiology Department; Observations From the Spanish Speaking Population

Abstract

This project focused on the comfortability of the Spanish-speaking population in healthcare settings and how critical this issue to ensure safe and effective care for this population. The objective was to garner truthful data from Spanish-speaking patients through the use of a brief electronic survey. The research explored responses from various patients about their experiences as well as their recommendations as Spanish-speaking patients receiving care from healthcare professionals. These patients reported specifically on Salem Hospital's Radiology Department and their interpreter services received there. Responses provided transparency for participants and provided a space for them to reflect on their thoughts and ideas about the situation. The overall results of the survey indicated that patients were satisfied and confident with the Spanish translation services provided at this healthcare facility.