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dc.contributor.authorRamirez, Diomaris
dc.creatorRamirez, Diomaris
dc.date.accessioned2023-04-27T18:08:07Z
dc.date.available2023-04-27T18:08:07Z
dc.date.issued2023-05-01
dc.identifier.urihttp://hdl.handle.net/20.500.13013/2909
dc.description.abstractThis project focused on new and established Patient Service Representative (PSR) employees, with the intent to improve the necessary resources for them to succeed in their roles. Through a survey, we were able to determine the concerns and needs of the PSRs. By collecting this information, new guidelines were established, and the needs of the office were refocused while still concentrating on the areas in which more help and assistance was needed. The resource binder that was developed as a result of this project will help PSR employees become more independent, successful, and self-driven to handle the daily workload of the office.
dc.language.isoen_USen_US
dc.subjectHealthcare Studies
dc.titlePathways To Success: Guidelines For New And Established Employeesen_US
dc.typePresentationen_US
html.description.abstractThis project focused on new and established Patient Service Representative (PSR) employees, with the intent to improve the necessary resources for them to succeed in their roles. Through a survey, we were able to determine the concerns and needs of the PSRs. By collecting this information, new guidelines were established, and the needs of the office were refocused while still concentrating on the areas in which more help and assistance was needed. The resource binder that was developed as a result of this project will help PSR employees become more independent, successful, and self-driven to handle the daily workload of the office.en_US
dc.contributor.sponsorEveritt, Amy
dc.date.displayMay 1, 2023en_US
dc.subject.keywordpatient service staff
dc.subject.keywordemployee guides
dc.subject.keywordworkload balance
dc.subject.keywordmotivation to grow


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