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    Language Barriers In US Healthcare: Research In Limited English Proficiency Patient Experience And Health Outcomes

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    Title
    Language Barriers In US Healthcare: Research In Limited English Proficiency Patient Experience And Health Outcomes
    Author
    Coffey, Rose
    Date
    May 2022
    Subject
    LEP patient health
    LEP patient satisfaction
    interpretation services
    language barrier
    
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/20.500.13013/2629
    Abstract
    This review covers literature published to the National Library of Medicine from 2010-2021 on the use of Spanish and other non-English languages used in healthcare settings in the United States. Despite the National Culturally and Linguistically Appropriate Service (CLAS) Standards created by the Department of Health and Human Services (HHS) in 2010, it is well-documented that patients with limited English proficiency (LEP) still receive lower quality care. The studies reviewed indicate a lack of standardization in the use of interpretation services and other intervention strategies can increase patient satisfaction, as well as a tendency to underutilize these services when available. Further research must be done on how to promote the use of interpretation services among healthcare providers, how LEP patients navigate topics around mental health, and perspectives of how interpretation services should be used from LEP patients themselves.
    Advisor
    Gurley-Green, Sarah
    Department
    Healthcare Studies
    Degree
    Bachelor of Science (BS)
    Collections
    Honors Theses
    Healthcare Studies Honors Theses

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