Patient Cancellation and No Shows on Service Quality: Improving Sleep Study Cancellation Rates
| dc.contributor.author | Kelly, Sophia | |
| dc.creator | Kelly, Sophia | |
| dc.date.accessioned | 2022-04-26T14:11:03Z | |
| dc.date.available | 2022-04-26T14:11:03Z | |
| dc.date.issued | 2022-05-02 | |
| dc.identifier.uri | http://hdl.handle.net/20.500.13013/2354 | |
| dc.description.abstract | Sleep disorders are one of the most common conditions that go undiagnosed every year. Sleep disorders such as Sleep Apnea, Restless Leg Syndrome, and Narcolepsy prevent one from getting a good nights rest, which then leads to increased daytime sleepiness. Neurocare is a diagnostic sleep testing facility that aims to improve the quality of life for those living with sleep disorders. A pamphlet was created to help improve patient cancellation and no show appointments and to improve overall service quality. The pamphlet consists of a FAQs of importance of sleep studies, Neurocare's covid protocol, and alternatives for those who cannot make their in person study at one of the clinics. | |
| dc.language.iso | en_US | en_US |
| dc.subject | Healthcare Studies | |
| dc.title | Patient Cancellation and No Shows on Service Quality: Improving Sleep Study Cancellation Rates | en_US |
| dc.type | Presentation | en_US |
| html.description.abstract | Sleep disorders are one of the most common conditions that go undiagnosed every year. Sleep disorders such as Sleep Apnea, Restless Leg Syndrome, and Narcolepsy prevent one from getting a good nights rest, which then leads to increased daytime sleepiness. Neurocare is a diagnostic sleep testing facility that aims to improve the quality of life for those living with sleep disorders. A pamphlet was created to help improve patient cancellation and no show appointments and to improve overall service quality. The pamphlet consists of a FAQs of importance of sleep studies, Neurocare's covid protocol, and alternatives for those who cannot make their in person study at one of the clinics. | en_US |
| dc.contributor.sponsor | Everitt, Amy | |
| dc.date.display | May 2, 2022 | en_US |
| dc.subject.keyword | sleep study | |
| dc.subject.keyword | diagnostic testing | |
| dc.subject.keyword | Neurocare |
