Interpretation and Translation: The Bridge to Linguistic and Cultural Gaps

Abstract

One of the ways in which we can combat healthcare inequities and improve the quality of care for patients is through cultural responsiveness. This project explored ways we can be culturally responsive on an individual level and on an institutional level. A newsletter was designed to inform participants on ways they can engage in cultural responsiveness. This newsletter was sent to 19 participants through email, and it was also posted on the organization’s webpage. Inquiries were made on behalf of the organization to acquire language support for families accessing the family visitation program at Children’s Services of Roxbury. A relationship was established with a translation company to address the gap in culture and language within the program.