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Hospital Employee Satisfaction: Best Practices in Staffing Ineffectiveness Prevention

Busane, Bertille
; 
Busane, Bertille
Title
Hospital Employee Satisfaction: Best Practices in Staffing Ineffectiveness Prevention
Date
2022-08-15
Subject
staff satisfaction
effectiveness
healthcare
hospital management
best practices
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Collections
Summer
Summer
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busanebertille.pdf
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URI
http://hdl.handle.net/20.500.13013/2611
Abstract
This project investigated the issues that prevented staffing effectiveness at Tewksbury Hospital. Project objectives included identifying staffing issues and uncover strategies to improve their overall effectiveness. Interviews were conducted on 18 staff members of various ethnic backgrounds and from multiple departments within the hospital. The interview consisted of eight questions regarding staff satisfaction with their jobs and their overall work environment. Results showed that most staff members are not completely satisfied with their jobs (including their compensation and workload). Hospital leadership seeks to utilize the results of the survey to improve staffing effectiveness. Some suggestions from the interview included revising staff compensation, providing physical and mental health support for staff, and encouraged flexibility and understanding of staff needs.
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DeLeon, Patrice
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